EXPECTED TRANSIT TIMES
What we know:
The standard International Priority Service (typically one to three business days) is experiencing delays.
You may experience an additional one- to two-day delay with international shipments.
Once your samples arrive and your order is placed, our system will process your order according to your selected service level.
TRANSNETYX STATEMENT
Delays happen, and we recognize how frustrating they can be. We are committed to actively monitoring your shipments and sharing updates as we learn more. We appreciate your continued patience. Thank you for everything you do. We are so grateful to serve you and your research.
If you need an update, or support with your shipment, please contact us at help@transnetyx.com. We strive to support your research. We would be happy to serve you.
FEDEX INDUSTRY UPDATE AND APPROACH
FedEx provided an industry update and their approach to addressing the issues at hand.
View industry update